Updated: January 21, 2025
Privacy policy
We at Vintergatan ("Vintergatan", "we", "our" or "us") respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use our website and services (collectively, "Services").
This Privacy Policy applies to information collected when you communicate with us for business purposes, submit forms on our website, or engage with our consulting services. Our use of any data provided in the context of our consulting services is governed by our client agreements.
1. Personal Data we collect
We collect personal data relating to you ("Personal Data") as follows:
Personal Data You Provide: We collect Personal Data if you communicate with us or provide information through our Services:
- Contact Information: When you submit a contact form, request information about our services, or communicate with us, we collect your name, email address, phone number, company name, and any other information you choose to provide.
- Communication Content: We collect the contents of messages you send to us, including inquiries about our services, project requirements, and any attachments or documents you share.
- Business Information: When discussing potential projects, we may collect information about your business needs, technical requirements, timeline, budget, and other project-related details.
Personal Data We Receive Automatically: When you visit or interact with our Services, we receive the following information:
- Log Data: We collect information that your browser automatically sends when you visit our website, including your IP address, browser type and settings, the date and time of your visit, and how you interact with our Services.
- Device Information: We collect information about the device you use to access our Services, such as the device type, operating system, and browser you are using.
- Location Information: We may determine your general location based on your IP address for security purposes and to comply with legal requirements.
- Cookies and Similar Technologies: We use cookies to operate our Services and improve your experience. For details about our use of cookies, please read our Cookie Policy.
2. How we use Personal Data
We may use Personal Data for the following purposes:
- To respond to your inquiries and provide information about our consulting services;
- To evaluate project requirements and prepare proposals;
- To communicate with you about our services, including sending follow-up information;
- To improve our website and services based on your feedback and usage patterns;
- To prevent fraud, spam, and abuse of our services;
- To comply with legal obligations and protect the rights, privacy, safety, or property of you, Vintergatan, or others.
3. Disclosure of Personal Data
We may disclose your Personal Data in the following circumstances:
- Service Providers: We may share Personal Data with trusted third-party service providers who assist us in operating our website, processing communications, or providing other business services, subject to confidentiality obligations.
- Legal Requirements: We may disclose Personal Data if required to do so by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: If Vintergatan is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred as part of that transaction.
- With Your Consent: We may share your Personal Data with third parties when you have given us explicit consent to do so.
4. Retention
We retain your Personal Data for only as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period depends on:
- The nature of the data and our relationship with you;
- Legal, regulatory, or contractual requirements;
- Our legitimate business interests;
- The potential risk of harm from unauthorized disclosure.
5. Your rights
Depending on your location, you may have certain rights regarding your Personal Data, including:
- The right to access your Personal Data that we hold;
- The right to correct inaccurate or incomplete Personal Data;
- The right to request deletion of your Personal Data;
- The right to object to or restrict our processing of your Personal Data;
- The right to data portability;
- The right to withdraw consent where we rely on consent for processing;
- The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at privacy@vintergatan.vc. We will respond to your request in accordance with applicable law.
6. Children
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect Personal Data from children under 18. If we become aware that we have collected Personal Data from a child under 18, we will take steps to delete such information.
7. Security
We implement appropriate technical and organizational measures designed to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure communication protocols. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International transfers
Your Personal Data may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your Personal Data remains protected in accordance with this Privacy Policy.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
10. How to contact us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@vintergatan.vc
Data Protection Officer: dpo@vintergatan.vc